Advanced service packages for commercial machines are multi-year, tailored services aimed at enhancing the productivity, availability, and accessibility of an asset. These services are priced using one or a combination of various methods, such as fixed-fee, performance-based, or usage-based, depending on the value delivered to the customer. This value may include cost savings, risk reduction, increased predictability, or performance improvements.
We recently published an e-book on "as-a-Service" Advanced Services, in which we have compiled several examples of commercial machine advanced services offered "as-a-Service" by various OEMs across different segments. This collection showcases different aspects of these offerings and the unique ways they are packaged.